Privacy Policy

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1. Information We Collect
We collect the following types of personal information when you interact with our website, services, or communications:

• Name, email address, phone number, and mailing address
   
• Tax-related financial information you voluntarily provide
   
• Any documents uploaded through our client portal
   
• Communication preferences, including SMS opt-ins
   
• IP address, browser type, and usage data via cookies
   

2. How We Use Your Information
Your information is used to:

• Provide tax preparation, bookkeeping, and consulting services
   
• Respond to inquiries and support requests
   
• Process payments and manage your account
   
• Send you updates, appointment reminders, and relevant service communications via email or SMS
   
• Improve our website and client experience
   

3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share information only with:

• Authorized service providers (e.g., secure client portal providers, payment processors) solely for the purpose of delivering services
   
• Government agencies or legal authorities when required by law
   

4. SMS Consent
When you opt-in to receive SMS messages from us, your consent applies solely to EJM Tax Service LLC communications.
SMS consent is not shared with third parties or affiliates. Message and data rates may apply. You can opt out at any time by replying “STOP.”

5. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and limited access protocols.

6. Your Rights and Choices
You may request to update or delete your personal data at any time by contacting us at [Insert Email Address or Contact Page]. You can also opt out of marketing communications via the unsubscribe link or by replying “STOP” to any SMS.

7. Privacy Policy Access
This privacy policy is accessible on all pages of our website, including all web forms. You can find it at [Insert Direct Link to This Page].

8. Updates to This Policy
We may update this policy from time to time. Updates will be posted on this page with the effective date.